📦 Shipping Policy

🕒 Order Processing

Orders placed on our website are processed within 24–48 business hours after payment confirmation
Orders placed during weekends or public holidays will be processed on the next business day

🚚 Delivery Time

Products are delivered by courier to the address specified in the order
The standard delivery time is 7–14 business days, depending on the destination
During busy periods (holidays, promotional campaigns, unfavorable weather conditions), delivery times may be longer

💰 Shipping Cost

The shipping cost is displayed at checkout before confirming the order
For certain campaigns or orders exceeding a specified amount, we may offer free shipping

📍 Order Tracking

Once your order has been shipped, you will receive an email/SMS with a tracking number (AWB)
You can use this tracking number to check the delivery status on the courier’s website

❗ Additional Information

Please check your package upon delivery. If you notice any damage, mention it to the courier and contact us immediately
If the delivery details provided are incorrect or incomplete, the delivery time may be extended
We reserve the right to change the delivery method, with prior notice to the customer, in exceptional cases